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Made in Australia . Haircare with High Performance Active ingredients . Afterpay Available

Australia and International Order Tracking

Track your Order

Select your order shipping partner below.

Enter your order tracking number to get an up to date shipping status.

We'll keep you updated every step of the way, from the moment it leaves our warehouse to its final delivery.

Select Shipping Partner

Robe Haircare Shipping Info

Here’s the when, where and how on Robe Haircare’s shipping process.

We know how excited you are to receive your Robe Haircare order, so we endeavour to ship out all orders within 48 hours after it’s been placed, between Monday to Friday - 9:00am - 5:00pm

All regular and express parcels are sent via AusPost or DHL

Australian Shipping

Standard Tracked Shipping with AusPost or DHL

Express Tracked Shipping

Need your order now? We offer express shipping for $15 AUD with any order for orders within Australia

International Shipping

We offer air freight shipping to the following regions via  DHL Express International.

Country Solution
New Zealand DHL Express 1-2 Days
USA DHL Express 2-3 Days
Canada DHL Express 2-3 Days
UK and Ireland DHL Express 3-4 Days
Europe DHL Express 2-3 Days
Asia DHL Express 1-2 Days

 

Please note that any orders sent to countries outside of Australia may be subject to additional tax and/or customs charges when they arrive. Please double check if there are any fees that you may be charged before placing your order.

How long will my order take to arrive?

Australian domestic orders

Generally 1-2 business days from the date of shipping. However please be aware that in the instance of extreme weather events, your order may be delayed in affected areas.

International orders

Generally 10-14 business days from the date of shipping. Please be aware that in the instance of staff shortages among international postal networks or circumstances beyond our control, international orders may take longer.

Duties and Taxes

All  international shipping prices are inclusive of duties and taxes.

Sustainable Shipping
ROBE have proudly partnered with DHL Express by investing in sustainable aviation fuel, we actively reduce the co2e emissions associated with our shipments by 10%. (Refer to above GG+ slide)

On Demand Delivery
DHL express shipping offers the following free in-flight delivery options for control, visibility and flexibility via SMS / email:

  • Deliver my package on another day: scheduled delivery
  • Deliver my package to another address: alternate delivery to work or family.
  • Deliver my package at a safe place: authorise shipment release.
  • Deliver my package with neighbour: leave with neighbour, reception or guard.
  • Deliver my package at a DHL service point: hold for collection.
  • Request my hold my package: vacation hold safekeeping up to 30
  • End to end real time tracking and estimated delivery time is included.

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